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SALES MASTERY
SALES MASTERY
Curriculum
10 Sections
30 Lessons
10 Weeks
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Understanding the Sales Process
3
1.1
Overview of the sales cycle from prospecting to closing
1.2
Identifying and qualifying leads
1.3
Steps to effective sales planning
Building a Winning Sales Mindset
3
2.1
Developing a positive and resilient attitude
2.2
Overcoming rejection and staying motivated
2.3
Setting and achieving sales goals
Effective Communication Skills
3
3.1
Mastering verbal and non-verbal communication
3.2
Active listening techniques
3.3
Tailoring your message to different customer personalities
Advanced Prospecting Techniques
3
4.1
Leveraging social media and networking for lead generation
4.2
Effective cold calling strategies
4.3
Using CRM tools for managing prospects
Sales Presentations and Demonstrations
3
5.1
Crafting compelling sales presentations
5.2
Techniques for engaging and persuading your audience
5.3
Handling product demonstrations with confidence
Negotiation Skills
3
6.1
Understanding the principles of negotiation
6.2
Techniques for creating win-win scenarios
6.3
Overcoming objections and closing the deal
Relationship Building and Customer Retention
3
7.1
Strategies for building trust and rapport with clients
7.2
Managing and nurturing client relationships
7.3
Techniques for ensuring customer satisfaction and loyalty
Handling Objections and Closing Techniques
3
8.1
Identifying and addressing common objections
8.2
Techniques for closing sales effectively
8.3
Recognizing buying signals and knowing when to close
Sales Metrics and Performance Analysis
3
9.1
Understanding key sales metrics
9.2
Analyzing sales performance data
9.3
Using insights to improve sales strategies
Ethics and Professionalism in Sales
3
10.1
Maintaining integrity and ethical standards
10.2
Building a professional image
10.3
Navigating ethical dilemmas in sales
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